Estimate Confirmation: Your booking starts with an initial estimate. Once submitted, our team will reach out to confirm the details of your appointment.

 

Flat Rate: with a minimum of 4 hours required. Most appointments are handled by a team of two for efficiency, though occasionally you may be assigned a single technician.

 

Additional Services: Our standard cleaning covers all essentials. Extras such as basements, inside refrigerators, or other specialty requests can be added for an additional fee.

 

Please note: we do not hand wash dishes.

 

Supplies and Equipment: We bring all the necessary cleaning products and equipment, so you don’t have to worry about a thing.

 

Insurance: We are fully insured, giving you peace of mind while we care for your home.

 

Deposit Policy: A 25% non-refundable deposit secures your booking and ensures your spot on our schedule.

 

Rescheduling: We understand plans can change. To reschedule, please notify us at least 24 hours in advance. Requests made within 24 hours cannot be accommodated, and a new deposit will be required to rebook.

 

Cancellations: If you need to cancel on the day of your appointment, a 30% fee will apply in addition to your deposit (for a total of 55% of the scheduled cleaning cost).

 

Refund Policy: Since we reserve time specifically for your cleaning, we are unable to provide monetary refunds.

 

Final Inspection: Before we leave, we invite you to walk through your home with our team to ensure everything meets your expectations.

 

Agreement: By booking with us, you acknowledge and agree to these terms and conditions.